Executive Vice President of the Claims Support Group (CSG)
Don Ouzts joined Engle Martin & Associates in 1997 and is based in Atlanta, GA. As Executive Vice President of the Claims Support Group (CSG), his team oversees Claims Training & Development, Auditing, and Operational Support to ensure consistently high quality service across all Engle Martin and EMCAS divisions and offices. Understanding the need to maintain the Engle Martin standards as the company grows, Mr. Ouzts started the Quality Control program that evolved into the Claims Support Group.
During his tenure at Engle Martin, Mr. Ouzts has served in a variety of capacities including Executive General Adjuster and Atlanta Branch Manager. Before joining Engle Martin, Mr. Ouzts worked for claims service firms such as Mark Adjustment and Crawford & Company. He also worked for insurance carriers such as American Mutual Fire and Southern Trust Insurance Company.
Mr. Ouzts graduated from The University of Georgia with a Bachelor of Business Administration in Risk Management & Insurance. He is a recipient of the Atlanta Claims Association’s Claims Person of the Year Award. He also earned the designation of Associate in Claims (AIC) and is a member of the Atlanta Claims Association and the Southern Loss Association.