Synergy FAQs

Synergy Adjusting Corporation and Engle Martin Claims Administrative Services (EMCAS) and have joined forces and will operate under the Synergy Adjusting Corporation brand. Please check out our FAQs for more details.

Why are we rebranding?

In 2021 Engle Martin’s parent company acquired Synergy Adjusting Corporation. As our President, Stephen Beene describes the partnership, “Synergy strongly supports our core business, but more importantly, it reflects our commitment to strengthening our service to the London and the E&S Lines markets. Synergy’s focus on people and performance has enabled it to achieve an exceptional reputation for delivering outstanding service which blends in well with our view of building an enduring organization.” Moving forward, we have consolidated our TPA operations to one cohesive group focused on providing a superior level of service and uniting our teams.

Has the TPA leadership structure changed?

Synergy’s leadership structure is remaining in place and Laura Fagan, previously with EMCAS, has joined Synergy’s leadership team as part of the integration. For more information, contact

Nick Green
Senior Vice President, Synergy Operations
O: 404.219.1309

Paul Smith
Vice President, Synergy London Operations
O: +44 (0)7834 630620

Les White
Vice President, Operations and Innovation
O: 770.945.1414

Mike Najafi
Vice President, Synergy Transportation
O: 770.945.1414

Laura Fagan
Associate Vice President, Client Services
O: 678.553.0697

Brett Burlison
Associate Vice President
Property Director – Synergy Operations
O: 770.945.1414

Kurt Kramer
Associate Vice President
Liability Director – Synergy Operations
O: 504.350.2147



What is the impact on business operations?

The relationships we have developed over the last 25 years are not changing. Our clients will continue working with the same dedicated contacts they have worked with under Synergy or EMCAS. The adjusting teams handling claims are remaining in place, as is the support staff.

Our phone numbers remain the same. E-mails sent to our old addresses will still reach us, but our e-mail addresses are now officially

Your system credentials will remain active and unchanged. We will ultimately work to migrate claims from EMCAS’ claims system to Synergy’s but we will notify you directly of any changes to your accounts.

All contracts and agreements remain valid, though we may be consolidating or changing our name in the contracts upon renewal. Banking information and payment details also remain unchanged. As we migrate systems, this may change, but we will notify you in advance regarding your loss funds.

In large part, business will continue as usual. Industry-leading service remains our top priority. We look forward to showing you the benefits this integration brings….Real Relationships. Real Results.